Privacy Policy

Privacy Policy for melajournal.co.uk

Effective Date: 1st June 2025

At Melajournal.co.uk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase digital journals, and interact with us.

1. Who We Are

Melajournal.co.uk (“we”, “us”, or “our”) is an e-commerce platform selling digital PDF journals. Our website is based in the UK but we sell to customers globally.

2. What Information We Collect

We collect the following types of information:

• Name and Email Address: Collected when you complete a form on our website, such as when you sign up for our mailing list or purchase a product.
• Payment Details: Collected and processed securely via our third-party payment processor, Stripe. We do not store your payment details on our servers.
• Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences.

3. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver purchased digital products.
• To send you marketing materials, including updates about our journals, promotions, and content we think you’ll love. You can unsubscribe at any time by clicking the link in any marketing email.
• To improve our website and personalize your experience.
• To comply with legal obligations.

4. How We Share Your Information

• We do not share your personal information with third parties for advertising purposes.
• We may share your email address securely with our CRM provider to manage marketing communications.
• Payment information is processed securely by Stripe and subject to Stripe’s own privacy policy (https://stripe.com/privacy).
• We may share information with service providers (like our CRM) strictly for operational purposes (e.g. managing marketing emails). These providers are contractually required to protect your data and use it only to provide services to us.

5. International Transfers

Because we sell internationally, your data may be transferred outside the UK (e.g. to the US, EU, or Asia). We ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data wherever it is processed.

6. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data, including secure servers, data encryption, and strict access controls.

7. Your Rights

You have rights under data protection laws, including:
• The right to access your data
• The right to request correction or deletion
• The right to object to processing (e.g. for marketing purposes)
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at: [insert your contact email].

8. Cookies

We use cookies to personalize your experience, analyze traffic, and improve our site. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@melajournal.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on our website with the new effective date. Please check back periodically to stay informed.